Customer Reviews

Glenn, I appreciate your helping me with several questions that I had involving replacing parts for the Comfortaire bed I purchased a number of years ago. It has been such a good bed, that I am considering getting updated replacement parts for it rather than buying a new bed made by another company. Again thank you so much for your enthusiastic willingness to be of help even though I wasn’t going to purchase a new bed from your store. Impressive! – P Gregg

I just wanted you to know that from the minute I walked in to your mattress store I was impressed. Cindy was so helpful showing us and selecting the right mattress. The 2 men ( Tim and Alex ) that came to install our bed were courteous professional and did a excellent job. Not only would I buy there again but I would recommend them to anybody looking for a bed, thank you all once again. – Paul Borner

Bought a mattress at the Ormond Beach, FL store off of Granada. Very helpful and honest staff. They didn’t pressure me or anything. Asked what I was interested in, showed me the options, told me they do 10% off for public health/service workers, and were helpful with all my questions. The guys that delivered the bed were polite and professional as well. It has been a pleasure doing business with them. – Trevor Stahl

Dear Mr. Fuller,
Purchasing a mattress is quite an experience. Thank you for making my purchase, not only pleasant but also economical. You took the time to explain all the particulars on the mattress and also gave me a fair price. We love our mattress, it is a dream. Your delivery team was also quite helpful and professional. I definitely recommend your store and expertise to anyone out there looking for a mattress.
Respectfully,
Carmelo J. Figueroa

I recently had some repairs done on my electric bed. The two men who serviced it were outstanding, Mark and Tim. They went out of their way to assure all work was completed to my satisfaction. Your company “Best Mattress Buys” is on the top of my list for customer delight. Again, thanks to you and your staff. – Kittie

Would like to tell you how much we appreciated your salesperson/sleep specialist, Ray Fuller at the Palm Coast, FL store. Unlike others we met at other stores, he listened to what we wanted and gave us a range of selections with no pushing, and then provided excellent service in completing the purchase. – Thomas Keith

Purchased a Queen mattress set from Best Mattress Buys. Love the bed and the store – nice people! And the best prices out of all the stores in the area! – Valoree Tapley

My Mom and I have purchased two mattress and adjustable platforms from Best Mattress Buys. We dealt with Ray. He is honest and sincere in his dealings. The store and Ray offer excellent customer service. When we have a need for another bed we will be back. Thanks. – Jo-Anne Grieco

Glenn is a straight shooter. He is honest and sincere in his business dealings and products that his company represents. In two months I had multiple conversations with Glenn and his detail description of the mattress product never waivered nor did his story ever change. You will not find a fairer deal or a person who is more then willing to work with you to ensure you receive not just the mattress you need but what you want as well. – Debbie Taphorn

I have tried every type of bed under the sun. Slept miserably for years at a time on beds as I attempted to like them. I have spent thousands of dollars on memory foam, name brand inner-spring, locally manufactured, and even inflated mattresses (also name brand, dealing with number systems). Out of desperation I once again did research on the Internet to try to learn something new about beds. I stumbled on a YouTube video about new laws on mattress flammability and chemical use. This video was comparing and contrasting latex beds to the other designs. It made an impression on me, but I was still a skeptic; I wanted to see for myself. I searched online for a store near me that sold latex beds, and I found Best Mattress Buys and Glenn Wilcox (owner). I think he must be a bed genius. Cutting to the chase, I now own a latex bed. It is the bed of my dreams (pun intended), and I am sleeping like a baby. Glenn listened to my concerns and past experiences; he left me alone to try out whichever I wanted (and there are 65 beds in the showroom!); made recommendations; and even gave me a discount.

I will definitely go back to him – but it will be a LONG TIME before I replace THIS bed.

I definitely recommend Best Mattress Buys, Glenn Wilcox, and Latex Bliss to everyone. Stop sleeping on toxic flame retardant chemicals and dust mites, and get a new latex bed that is 100% natural, naturally flame retardant, and one that dust mites will not eat.

Thank you for the ZZZzzzzzzzz’s!

Sincerely – Barbara A. Bates

My wife and I recently purchased a mattress from Best Mattress Buys in Palm Coast. We found Mr. Glenn Wilcox to be extremely helpful and it was a pleasure to deal with him. His extensive knowledge of the various mattress products helped us determine which mattress product would best accommodate our needs. Mr. Wilcox was very pleasant, answered all of our questions in great detail and didn’t make us feel pressured in any way. We found this experience to be very pleasant and positive from beginning to end. We are happy to recommend Best Mattress Buys in Palm Coast. Very positive experience !!
Thank you Mr. Glenn Wilcox !! – Barry and Marcelle

I cannot believe I have finally found a mattress I can sleep on.
Awesome experience ! I slept for the first time in 2 years like a baby.
I would like to thank Mr Wilcox for outstanding customer service. I learned so much yesterday in a short time regarding the quality of mattress’s. I will recommend Palm Coast Best Mattress Buys to anyone who needs the best of best in service, delivery and comfort. Thanks Mr. Wilcox! – Alicia Wilson

RE: Your “Sleep Specialist” Scott Zaborowski – In late 2012, we were very fortunate to have Scott wait on us. His wealth of information regarding the product we were thinking of purchasing, and all the alternatives, made our decision very simple.

We told him we were having health problems which had to be taken care of first, so it would be some time before we could accomplish our goal. Unfortunately, this was longer than expected. On February 18th, we got in touch with Scott…and set a time to come in. He very graciously, once again, went over all the details, finalizing our purchase.

Our son was with us and felt that Scott was very efficient and handled we 87 year olds with respect. We sincerely thank your “Sleep Specialist” for his kindness and time spent with us. We feel, one of these days, our son and his wife will be calling Scott regarding a similar purchase. – Audrey & Albert Umbach

My wife and I recently bought a new bed from Best Mattress Buys. The mattress however was defective and when we went back to the store to talk to them about it I was expecting a hard time from the store manager. But to my surprise the manager Glenn Wilcox, was not only very understanding but replaced the mattress within the week. I would highly recommend Best Mattress Buys to anyone thinking about buying a new bed. – Satisfied Customer, D. Meister

 Don’t waste your time, they did the shopping for you – best selection in Palm Coast, great service, same day delivery and the absolute lowest price. – Beverly White

Thank you for the fast, excellent service!  We we’re moving and needed a set that was in stock and we left with a great one! – Paula VanBoxel

Being a retired customer service trainer for a major grocery chain, I am usually not impressed with most retail stores on their customer service. And I surely do not write a letter complimenting them on their customer service. But for this establishment I will have to make an exception. The customer service at Best Mattress Buys managed by Glenn Wilcox is exceptional and I will only purchase my mattresses from this store from now on. Thank you Mr. Wilcox for having such good customer service. – DM

We were very pleased with our recent purchase of a Simmons Comforpedic Mattress set from Best Mattress Buys in Brunswick.  Their professional sales approach and willingness to meet competitor’s pricing convinced us to shop locally.     – Jeris & Walter Wright

Mr. Lane was very efficient and an excellent sales person.  Explained everything to me about the bed.  I already have a queen size and now I have a second bed full size.  I’m sure I will enjoy this one as much as I have the queen size.     Sincerely, Dawn Davis

Purchased a Queen Beautyrest Plush. I am a Disabled Vet getting the best night’s sleep in about 25 years. Delivery was quick and did an excellent job. We will be back when needed! – H. Davis

To Best Mattress Buys: My name is Virginia Davis. My husband and I bought a mattress set from here in Nov. 2011. We were pleased with the sales service and are totally satisfied. Glenn, our sales person had a great personality and was very knowledgeable.

Glenn’s knowledge of his products, helpful attitude and large selection make purchasing a mattress easy. That’s why we have just bought our 4th set from him!! Thanks! – Chastity K

Best Mattress Buys has the best customer service in Brunswick. They really listen to the customer and strive to match the right product to the customer needs! – Wade Simmons

Glenn, Enjoyed that Serta firm mattress I bought from you! – Lloyd

Great mattress and the young men that delivered the product were very nice and did an exceptional job! Thanks! – Andy Smotzer

After spending about 2 hours with you, my husband and I think that the time was very well spent. We have our dream mattress. The young men who delivered it were as pleasant as could be. Our bedroom is upstairs and they maneuvered the stairs effortlessly. They were accommodating and left our home in perfect condition. Thanks for having such good employees. – Nelda Burke

Wanted to thank you for the great buying experience. Glenn was very knowledgeable and patient in helping us decide which mattress to purchase. In less that 1 week of purchasing (our mattress was a special order), we had our new bed delivered and set-up in our home. Delivery staff were very polite, clean and quick. Thanks again for a great experience. – Randy & Rhonda Morad

The best delivery team I have seen. Extremely polite when introducing themselves and explaining the recycling of the old mattresses removed. Great to see a “green company” – Joyce Seban.

Great selection of name brands that we liked. Sales person spent time with us to ensure we purchased the best mattresses for budget and comfort. Best Mattress Buys delivery team is exceptional – called ahead, were right on time and mess-free. – Owen

I bought a mattress and box spring from you in Nov 2011. It was an overall very pleasant experience. The staff is friendly and knowledgeable. I have recommended them to family and friends. Thanks for great customer service! – Curtis Tuttle

We would like to post the following testimonial: My husband and I bought a mattress at Best Mattress Buys of the Golden Isles and the entire process was excellent! We experienced wonderful customer service and had the mattress delivered the same day! We love our bed and would shop Best Mattress again and highly recommend it to friends and family. – Rebecca Rude

Have been resting well on the new mattress top so thanks for all of your help! – Karen Kaufman